Return and Refund Policy
Return and Refund Policy
Thank you for shopping at Equvalence. We appreciate your business and want to ensure your satisfaction with our products. Please review our return and refund policy below.
Shoes: All sales on shoes are final, and no returns or refunds will be accepted.
Consignment Items: No returns or refunds are accepted for consignment items.
Clothing and Retail Items: Returns for clothing and retail items are accepted for exchange only within a 30-day return window. Items may be subject to a restocking fee.
In-store Claims or Questions: For in-store claims or questions, please submit your return request to info@equvalence.com or ship the item to: 18007 Ventura Blvd. Encino, CA 91316
Verification and Authenticity: All items are thoroughly verified and inspected to be 100% authentic. They come with validation tags. Any claims will be automatically rejected once the verification tag is removed.
For further assistance or inquiries, feel free to contact us at info@equvalence.com.